What is Consumer Directed Services (CDS)?
Consumer Directed Services (CDS) is a Missouri Medicaid (MO HealthNet) program that lets people with a physical disability hire, train, and manage their own personal care attendant instead of receiving an aide assigned by a home care agency. It is administered by the Department of Health and Senior Services (DHSS), Division of Senior and Disability Services (DSDS), and is often called "self-directed" care. The core idea is consumer direction: the person who needs help decides who provides it.
Under CDS, the Medicaid participant is the attendant's employer-of-record. That means the participant recruits their own attendant, sets the schedule, trains them on the specific tasks they need, verifies the wage, and can replace the attendant if things are not working out. Because the participant supplies the training, no nursing license, CNA certificate, or home health aide credential is required. A family member who has quietly been providing care for years can finally be paid for that work.
To make this work, each participant chooses a CDS vendor that is enrolled with the Department of Social Services (DSS), Missouri Medicaid Audit and Compliance (MMAC) Unit. Missouri pays the vendor on behalf of the participant, and the vendor acts as a fiscal intermediary - it collects and certifies timesheets, runs payroll to the attendant, withholds and pays employment taxes, verifies the attendant is screened and registered, and provides monthly case management. The vendor does not choose, schedule, or supervise the attendant; those decisions stay with the participant.
CDS is authorized as an alternative to nursing facility placement. Per the DSDS policy manual, services are authorized in 15-minute units and the amount of CDS in a participant's care plan generally cannot exceed 60 percent of the participant's monthly cost maximum. CDS assistance is provided in the participant's own home; people living in a nursing facility, Residential Care Facility, or Assisted Living Facility are not eligible for CDS.
Missouri CDS eligibility requirements
To receive CDS, the person needing care must be a MO HealthNet member, have a physical disability that requires help with routine tasks, and be able to direct their own care. The attendant does not have to meet income or asset limits - only the participant does. All of the following criteria come from the DSDS Home and Community Based Services policy manual.
Who can - and cannot - be paid as a Missouri CDS attendant
Missouri gives the participant real choice over who provides their care. The DSDS policy states plainly that the participant can exercise individual choice in deciding who provides their CDS, that the attendant may be a family member, and that the participant is the attendant's employer-of-record. But two close relationships are specifically excluded, and every attendant must clear registration and screening.
- Adult children (18 or older) of the participant
- Siblings, grandchildren, nieces, nephews, aunts, uncles, and cousins
- Sons-in-law, daughters-in-law, and other in-laws
- Step-relatives and other relatives by marriage who are not the spouse
- Close friends, neighbors, or members of your faith community
- Any qualified adult the participant chooses to hire, train, and supervise (subject to background screening)
- The participant's spouse (specifically excluded by DSDS policy)
- The participant's legal guardian (specifically excluded by DSDS policy)
- Anyone who is currently a CDS participant themselves
- Anyone who has been previously involved in Medicaid fraud
- Anyone who cannot pass the required background screening (Family Care Safety Registry and the Employee Disqualification List)
Missouri CDS pay, hours, and overtime
CDS attendant pay is funded by MO HealthNet and paid through the participant's chosen CDS vendor. Missouri sets the Medicaid reimbursement rate, and the wage the attendant actually receives is set within that by the vendor, so the exact hourly rate varies from vendor to vendor. The number of hours is driven by the participant's assessed needs, not by a flat statewide allotment.
Hourly pay
In 2025-2026, most Missouri CDS attendants earn roughly $12.50 to $16 per hour, with a common current wage around $15.50 per hour (for example, one large statewide vendor moved all active attendants to $15.50/hour as of July 2025). A few vendors advertise higher starting rates in competitive metro markets like St. Louis and Kansas City. Because the participant is the employer-of-record, attendants are paid as W-2 employees - the CDS vendor withholds and remits federal and state payroll taxes and issues the paycheck, typically on a set biweekly cycle after timesheets are certified. Attendants log their hours through Electronic Visit Verification (EVV).
Hours and scheduling
Hours are authorized in 15-minute units based on a DSDS assessment of the participant's needs. The total amount of CDS (combined with any agency-model personal care) generally cannot exceed 60 percent of the participant's monthly cost maximum, though Advanced Personal Care and RN visits can be added on top of that within the overall 100 percent cost cap. Practically, that means CDS is scoped to a set number of authorized hours each month rather than around-the-clock coverage; participants who need more than CDS alone can provide are usually assessed for additional services.
Overtime rules
Federal Fair Labor Standards Act rules apply to home care workers, so an attendant who works more than 40 hours in a single workweek for one participant is generally owed overtime at 1.5x the regular rate. Overtime must fit within the participant's authorized units and cost maximum, so many families split the authorized hours between two attendants (for example, two adult children) to cover the schedule without triggering overtime. The CDS vendor tracks hours and administers any overtime through payroll.
How to apply for Consumer Directed Services in Missouri
- Confirm the person needing care has (or applies for) MO HealthNet. If not yet enrolled, apply through the Department of Social Services, Family Support Division.
- Apply online at mydss.mo.gov/healthcare/apply
- Apply by phone through the FSD Information Center at 855-373-4636
- Apply in person at a local Family Support Division office
- Request a home and community based services assessment. If the person is already on MO HealthNet, call the DHSS screening line at 866-835-3505 for a short pre-screening (about 10-15 minutes); a DSDS assessment visit is then scheduled.
- Complete the DSDS in-home assessment. A DSDS nurse or assessor evaluates the participant's ability to self-direct and confirms they meet nursing facility level of care, then builds a Person-Centered Care Plan listing the authorized CDS tasks and units.
- Choose a CDS vendor enrolled with Missouri Medicaid Audit and Compliance (MMAC). The vendor is your fiscal intermediary - it will run payroll, handle taxes, verify screening, and provide monthly case management. You can pick any enrolled vendor that serves your area.
- Identify and enroll your attendant. Have the person you want to hire complete onboarding through your vendor.
- Confirm the attendant is not your spouse or legal guardian
- Family Care Safety Registry background screening and Employee Disqualification List check
- Employment paperwork (I-9, W-4) and direct deposit setup
- Electronic Visit Verification (EVV) enrollment for logging hours
- Start care and submit timesheets. The participant directs the attendant's work and certifies hours each pay period; the vendor processes payroll (typically biweekly). Your care plan is reassessed periodically by DSDS to confirm continued eligibility and adjust hours if needs change.
Missouri Consumer Directed Services frequently asked questions
Can my spouse be paid through Missouri CDS?
No. Missouri's Consumer Directed Services policy specifically excludes spouses. The Division of Senior and Disability Services rules state that while the attendant may be a family member, the attendant cannot be the participant's spouse or legal guardian. The state treats spousal caregiving as an expected part of the marriage relationship, so CDS funds are reserved for other people. The good news is that almost everyone else you trust can be paid: adult children, siblings, grandchildren, nieces, nephews, in-laws, cousins, close friends, and neighbors are all allowed, as long as they pass the required background screening. If you specifically need a spouse to be paid for caregiving in Missouri, the main alternative is the VA's Veteran Directed Care program (if the person receiving care is an eligible veteran), which can pay a spouse in some cases. For most families, choosing a qualified adult child or other relative as the CDS attendant is the practical path.
How much does Missouri CDS pay attendants in 2026?
CDS attendant pay is funded by MO HealthNet, and the wage is set by the CDS vendor within Missouri's Medicaid reimbursement rate, so it varies. In 2025-2026, most attendants earn roughly $12.50 to $16 per hour, with a common current wage around $15.50 per hour - one large statewide vendor moved all active attendants to $15.50/hour as of July 2025. Some vendors advertise higher starting rates in competitive metro areas like St. Louis and Kansas City. Because the participant is the employer-of-record, attendants are paid as W-2 employees: the vendor withholds and pays federal and state payroll taxes and issues a regular paycheck, usually biweekly after timesheets are certified. Attendants record their time through Electronic Visit Verification (EVV). It is worth calling two or three enrolled vendors in your area and comparing their attendant pay rate, pay schedule, and any benefits before you choose one, because the take-home wage can differ between vendors even though the program and rules are the same.
How long does it take to get approved for CDS in Missouri?
For someone already enrolled in MO HealthNet, the CDS process is usually faster - after the phone pre-screening (about 10-15 minutes on the DHSS line at 866-835-3505), the in-home DSDS assessment and vendor onboarding often take a few weeks. If the person is not yet on Medicaid, the financial eligibility determination through the Family Support Division can take up to about three months, and that timeline runs before the CDS assessment. So plan for anywhere from a few weeks to a few months depending on where you are starting. You can speed things up by gathering documents in advance: proof of Missouri residency, identification, Social Security number, and proof of income and assets for the Medicaid application, plus any medical records that document the physical disability and the need for help with daily tasks. Choosing your CDS vendor early and having your intended attendant ready to complete background screening and paperwork also removes a common bottleneck at the end of the process.
What training or certification does a CDS attendant need?
None of the usual clinical credentials are required. You do not need to be a Certified Nursing Assistant, Licensed Practical Nurse, or Home Health Aide to be a CDS attendant in Missouri. That is the whole point of consumer direction: the participant trains the attendant on the specific tasks they need help with, such as bathing, dressing, transfers, toileting, meal preparation, and light housekeeping. What every attendant does have to complete is background screening and registration - the Family Care Safety Registry and a check against the Employee Disqualification List - plus standard employment paperwork (I-9, W-4) and enrollment in Electronic Visit Verification to log hours. CDS cannot be used for tasks that legally require a licensed professional, such as skilled nursing or physician-ordered therapies; those are handled separately if the care plan includes them. For families where an adult child or relative has already been providing informal care, this low training barrier is often the reason CDS is a good fit.
Who is the employer - me or the CDS vendor?
You are. Under Missouri CDS, the participant is the attendant's employer-of-record. That means you recruit and hire the attendant, decide their schedule, train them on your needs, verify their wage, supervise the work day to day, and can replace them if it is not working out. The CDS vendor is your fiscal intermediary, not the employer of the care. The vendor collects and certifies timesheets, runs payroll to the attendant, withholds and pays employment taxes, verifies that the attendant is screened and registered, and provides monthly case management and support - but it does not choose, schedule, or supervise your attendant. This split is what makes CDS different from a traditional home care agency, where the agency employs and assigns the aide. If you value continuity and control - keeping care in the hands of someone you already know and trust - the CDS model is designed exactly for that.
Can I live with the person I care for and still be paid?
Yes, living in the same home does not disqualify you. Many CDS attendants are adult children or other relatives who live with the participant, and Missouri does not bar an attendant from sharing the household. There is an important limit to understand, though: CDS cannot pay for tasks whose primary benefit is to the household as a whole, or for chores that household members would ordinarily be expected to do for one another - unless the task goes above and beyond what a person without a disability in that home would need. In practice, that means CDS pays for the hands-on personal care and disability-related help the participant needs, not for general household chores that benefit everyone. As long as your paid time is spent on the participant's authorized personal care tasks and logged accurately through Electronic Visit Verification, living together is completely allowed and very common in the program.
How many hours will CDS authorize?
It depends on the participant's assessed needs, not a flat statewide number. A DSDS assessor evaluates what help the participant needs and builds a Person-Centered Care Plan, and CDS is then authorized in 15-minute units. Missouri caps the amount: CDS (combined with any agency-model personal care) generally cannot exceed 60 percent of the participant's monthly cost maximum, although Advanced Personal Care and RN visits can be added on top within the overall 100 percent cost limit. Because of that structure, CDS is scoped to a defined number of hours each month rather than around-the-clock coverage. If your assessed needs are higher than CDS alone can cover, the assessor can add other services to the care plan. Practically, many families spread the authorized hours across the week and, when hours are substantial, split them between two attendants (for example, two adult children) so no single attendant crosses 40 hours in a week and triggers overtime that would use up the budget faster.
What is the difference between CDS and the agency model in Missouri?
Missouri offers personal care two ways, and you generally pick one. In the agency (or provider-directed) model, a home care agency employs the aide, assigns who comes to your home, and supervises and schedules that aide - convenient if you do not have a family member or friend available to hire. In the Consumer Directed Services model, you are the employer-of-record: you choose the attendant, usually a relative or friend you already know, train them on your needs, set the schedule, and can replace them, while a CDS vendor handles payroll and paperwork behind the scenes. CDS gives you far more control and lets you keep the money and the caregiving within a trusted relationship, but it also means you take on the responsibility of directing your own care, which is why the program requires that you be able to self-direct. If you can direct your care and have someone you want to hire, CDS is usually the better fit; if not, the agency model may be simpler.
See also: Missouri caregiver guide
For all the ways to get paid to care for a family member in Missouri — including Consumer Directed Services, VA programs, long-term care insurance, and more — read the full Missouri guide.