What is the New Choices Waiver?
The New Choices Waiver (NCW) is a Utah Medicaid 1915(c) home and community based services waiver. It is designed for people who have been living long term in a nursing facility, a licensed assisted living facility, a Type N small health care facility, or another Utah medical institution, and who want to move back into the community. Instead of paying for institutional care, Medicaid pays for supports that let the person live safely in their own home or apartment.
The waiver covers an expanded package of services including attendant care, homemaker services, respite care, adult day care, home-delivered meals, personal emergency response systems, and case management. The two most important services for family caregivers are attendant care (help with bathing, dressing, transferring, toileting, eating, and other daily activities) and homemaker services (meal prep, laundry, and household tasks).
What makes the New Choices Waiver useful for families is its Self-Administered Services (SAS) option. Under SAS, the participant, or a designee they choose, hires individual employees to deliver waiver services rather than receiving those services through a traditional agency. The participant becomes the employer of record for day-to-day purposes: they recruit, hire, set the wage, schedule, supervise, and can dismiss their own attendant. That means a family member who has been providing care informally can be brought on as a paid employee.
The New Choices Waiver is administered by the Utah Department of Health and Human Services (DHHS), Office of Long Term Services and Supports. A case management agency assesses needs and authorizes hours, and a Financial Management Services (FMS) agency acts as the common-law employer to handle payroll, tax withholding, and compliance. The participant directs the care; the FMS agency handles the paperwork behind it.
New Choices Waiver eligibility requirements
To enroll in the New Choices Waiver, the person receiving care must meet Utah Medicaid financial rules, need a nursing facility level of care, and be transitioning out of a qualifying institution. The caregiver does not need to meet income or asset limits, only the participant does.
Who can - and cannot - be paid through the New Choices Waiver
Under Self-Administered Services, the participant chooses and hires their own attendant. Utah does not publish a blanket ban on relatives, and unlike the separate EPAS program, the New Choices Waiver does not categorically exclude spouses. The one firm rule is that the paid employee cannot also serve as the participant's designee.
- Adult children (18 or older) of the participant, if they are not the parent's legal guardian
- Siblings, grandchildren, nieces, nephews, aunts, uncles, and in-laws
- A spouse in some cases (verify with the case manager and FMS agency)
- Close friends, neighbors, or members of your faith community
- Step-relatives and other relatives by marriage
- Anyone the participant chooses who passes the required background check and meets employee qualifications
- A person serving as the participant's designee who also wants to be the paid employee (one person cannot hold both roles)
- Anyone who fails the required criminal background check or does not meet employee qualifications
- Attendants for a participant who lives in a facility receiving Adult Residential Services (SAS is only for private residences)
- A legal guardian being paid to provide care to the person they are guardian for (this is the same limit that blocks a child who is their parent's guardian)
New Choices Waiver pay, hours, and overtime
Because the participant is the employer under Self-Administered Services, the participant sets the attendant's wage within Medicaid limits, and the FMS agency processes the pay. Authorized hours depend on the participant's assessed needs.
Hourly pay
Utah does not fix a single statewide hourly rate for self-administered attendants. In practice, most family attendants earn roughly $13 to $17 per hour in 2026, and the participant (as employer) sets the wage at or above the applicable minimum wage. The total is bounded by the service units the case manager authorizes based on the InterRAI MDS-HC assessment; family caregivers commonly bring home up to around $2,570 per month depending on approved hours. Attendants are paid as employees through the FMS agency, so federal, state, and local employment taxes are withheld from each check.
Hours and scheduling
Hours are not open-ended. The case manager assesses the participant's needs and translates them into authorized service units for attendant care and homemaker services. Many participants receive somewhere between a few hours a day and full daily coverage. The participant can split authorized hours across more than one attendant, for example two adult children sharing the week, which also helps manage overtime.
Overtime rules
The New Choices Waiver SAS manual notes that hours worked in excess of 40 hours per week are paid as overtime, billed with the correct modifier through the FMS provider. Because overtime draws down the same authorized budget faster, many families schedule a second attendant so no single employee crosses 40 hours in a workweek. Overtime questions and billing modifiers should be handled directly with the FMS agency.
How to apply for the New Choices Waiver in Utah
- Confirm the person is currently in a qualifying institution and interested in moving home. The New Choices Waiver is specifically for people transitioning out of a nursing facility, assisted living, Type N facility, or other medical institution.
- Contact the New Choices Waiver program to start a referral and application.
- Call 1-800-662-9651 and choose option 6 (outside Salt Lake City)
- Or call 801-538-6155, option 6, in the Salt Lake City area
- Apply or check referral status online through the PRISM portal using a UtahID account
- Complete the Medicaid financial eligibility determination. Utah reviews income and assets against the 2026 waiver limits (about $2,982/month income; $2,000 single / $4,000 married in countable assets), including any spousal impoverishment protections.
- Complete the nursing facility level-of-care assessment. A registered nurse conducts the InterRAI MDS-HC to document functional need and authorize service units for attendant care and homemaker services.
- Choose Self-Administered Services and set up the employer paperwork with your Financial Management Services (FMS) agency (for example Acumen, Morning Sun, or WasatchSD).
- Decide whether the participant will self-direct or name a designee (the designee cannot be the paid employee)
- Have your chosen attendant clear a criminal background check
- Complete the employment agreement, employee code of conduct, and wage worksheet
- Do not begin work until the FMS agency confirms the official start date; back pay is not allowed
- Submit time records through the FMS agency each pay period, using Electronic Visit Verification where required. The FMS agency runs payroll and withholds taxes, and the case manager monitors quality and reauthorizes services over time.
New Choices Waiver Utah frequently asked questions
Can my spouse be paid to care for me under the New Choices Waiver?
In some cases, yes. This is one of the biggest differences between Utah programs. The separate Employment-related Personal Assistant Services (EPAS) program explicitly states a personal assistant may not be a legal guardian, which it defines to include a spouse. The New Choices Waiver Self-Administered Services rules do not publish that same blanket exclusion, and several Medicaid guides note that under the New Choices Waiver even spouses can sometimes be hired to provide personal care. Because eligibility can turn on the specific situation and on who serves as the participant's designee, a spouse should not assume approval. Confirm directly with your case manager and Financial Management Services agency before counting on spousal pay. If the spouse is not eligible, adult children and most other relatives usually can be paid.
How much does the New Choices Waiver pay caregivers in 2026?
Utah does not set one fixed statewide hourly rate for self-administered attendants. Under Self-Administered Services, the participant is the employer and sets the wage, which must be at least the applicable minimum wage. In practice most family attendants earn roughly $13 to $17 per hour in 2026. Total pay is capped by the number of service units the case manager authorizes from the InterRAI MDS-HC assessment, and many family caregivers bring home up to about $2,570 per month depending on their approved hours. Attendants are paid as employees through a Financial Management Services agency, so federal, state, and local employment taxes are withheld from each paycheck. Hours worked over 40 in a single week are paid at an overtime rate, so families often schedule more than one attendant.
How long does New Choices Waiver approval take?
Plan for up to about three months from start to finish. Federal rules give Medicaid 45 days to process a standard application and up to 90 days when a disability determination is needed, and Utah advises that applications can take up to three months in practice. Two steps drive the timeline: the financial eligibility determination and the nursing facility level-of-care assessment (the InterRAI MDS-HC), which a registered nurse must schedule and complete. The New Choices Waiver also has limited enrollment slots, so if slots are full you may spend time on a waiting list before a slot opens. You can speed things up by gathering identification, proof of Utah residency, Social Security information, and proof of income and assets in advance, and by starting the referral early by calling 1-800-662-9651, option 6.
What training or certification does a New Choices Waiver caregiver need?
No professional license or certification is required to be a paid attendant under Self-Administered Services. You do not need to be a Certified Nursing Assistant, Home Health Aide, or nurse. Because the participant is the employer, the participant (or their designee) trains the attendant on the specific tasks they need help with. There are onboarding requirements handled through the Financial Management Services agency: a criminal background check, an employment agreement, an employee code of conduct, and a wage worksheet, plus Electronic Visit Verification for logging visits where required. Work cannot begin until the FMS agency confirms an official start date, and back pay for work done before that date is not allowed. This makes the New Choices Waiver welcoming to family members who have been caregiving informally and want to be paid for it.
What is the difference between Self-Administered Services and a home care agency?
With a traditional agency, the agency hires the aide, sets the schedule, supervises the work, and assigns whoever is available. Under Self-Administered Services (SAS) on the New Choices Waiver, the Medicaid participant is the employer. The participant recruits and hires the attendant (often a family member or friend they already trust), sets the wage, schedules the shifts, supervises the care, and can dismiss the employee if things are not working. A Financial Management Services agency acts as the common-law employer behind the scenes to run payroll, withhold taxes, verify qualifications, and process background checks, but it does not choose or supervise the attendant. Both models deliver the same attendant care and homemaker services; SAS simply gives the participant control over who provides them. Families who want continuity and trust generally prefer SAS.
Can an adult child be paid to care for a parent on the New Choices Waiver?
Yes, in most cases. Utah guidance is clear that as long as an adult child does not serve as their parent's legal guardian, they can be hired to provide both personal (attendant) care and homemaker services under the New Choices Waiver. The adult child must be at least 18, pass the required criminal background check, and complete the employer and employee paperwork through the Financial Management Services agency. One important limit: the same person cannot be both the participant's designee (the person who helps run the employer responsibilities) and the paid employee. If an adult child wants to be the paid attendant, another person should serve as the designee, or the participant can self-direct. Many Utah families use this exact arrangement to turn years of unpaid caregiving into a paid role.
How many hours will the New Choices Waiver authorize?
There is no flat number of hours. A case manager assesses the participant's functional needs using the InterRAI MDS-HC and translates those needs into authorized service units for attendant care and homemaker services. Someone who needs help a few times a day will be authorized fewer hours than someone who needs extensive daily support. The participant can split the authorized hours across more than one attendant, which is common when two family members share the caregiving. Keep in mind that hours over 40 per week for a single employee are paid at overtime, which uses up the authorized budget faster, so many families deliberately schedule a second attendant. Hours are reviewed and reauthorized over time, and can be adjusted if the participant's needs change.
What is EPAS, and how is it different from the New Choices Waiver?
Employment-related Personal Assistant Services (EPAS) is a separate Utah Medicaid self-directed program for working adults with disabilities who need personal assistance specifically to keep a job. To qualify for EPAS, a person must have a disability determination, be on Utah Medicaid, and work at least 40 hours a month in an integrated setting earning at least minimum wage. EPAS is not a waiver and has stricter rules on who can be the paid assistant: it explicitly bars a legal guardian, which it defines to include a spouse or the parent of a minor. You also cannot receive EPAS at the same time personal care is covered by a waiver like the New Choices Waiver. If your goal is to get paid to care for an aging or disabled family member at home, the New Choices Waiver Self-Administered Services option is usually the right path, not EPAS.
See also: Utah caregiver guide
For all the ways to get paid to care for a family member in Utah — including New Choices Waiver, VA programs, long-term care insurance, and more — read the full Utah guide.