What is the Personal Preference Program?
The Personal Preference Program (PPP) is New Jersey's participant-directed alternative to traditional agency-based Personal Care Assistant (PCA) services under NJ FamilyCare (New Jersey Medicaid). Rather than having a home care agency send whichever aide is available, PPP puts the member in charge: they receive a monthly Medicaid budget and use it to hire, train, schedule, and pay a worker of their own choosing.
PPP is built on the "Cash and Counseling" model of self-direction. The core idea is that the person receiving care - or someone they trust - knows best who should provide it and how the budget should be spent. Because of that, no formal home health or nursing license is required to be a worker. A family member who has quietly been providing care for years can finally be paid for it, as long as the member is NJ FamilyCare-eligible and approved for PCA services.
What makes New Jersey stand out among self-direction programs is that a spouse or a legal guardian can be hired and paid as the worker. Many states (including neighboring New York's CDPAP and Pennsylvania's programs) specifically exclude spouses. New Jersey's official PPP FAQ states plainly that you may hire your husband, wife, or legal guardian, along with siblings, children, grandchildren, nieces, and nephews.
PPP is funded entirely by NJ FamilyCare / Medicaid - the member does not pay anything to participate. The monthly budget is based on the number of weekly PCA hours a nurse authorizes multiplied by the state's PCA reimbursement rate. A Fiscal Intermediary processes payroll and taxes, and a Support Counselor helps the member build a spending plan and reviews it during quarterly home visits.
Personal Preference Program eligibility requirements
To use PPP, the person receiving care must qualify for NJ FamilyCare and be approved for Personal Care Assistant services. The worker does not have to meet any income or asset test - only the member does. Eligibility is decided by the member's Medicaid Managed Care Organization (MCO).
Who can - and cannot - be paid through PPP
PPP is one of the most family-friendly self-directed programs in the country. The member chooses their own worker, and New Jersey explicitly allows close relatives - including spouses - to be paid. The main restriction is that one person cannot fill two roles at once.
- The member's spouse - husband or wife (New Jersey specifically allows this)
- A legal guardian (allowed as the worker, but a separate person must serve as authorized representative)
- Adult children (18 or older) of the member
- Siblings - brothers and sisters
- Grandchildren, nieces, nephews, and other extended family
- Friends, neighbors, or other trusted adults the member chooses
- The member's own authorized representative (the representative and the worker must be two different people)
- Anyone under 18 years old
- A person who is not legally authorized to work in the United States
- A worker who has not completed the Fiscal Intermediary's employment paperwork and enrollment
PPP pay, hours, and how the budget works
PPP is a budget-based program, so it works a little differently from an hourly agency job. Medicaid sets a monthly budget for the member, and the member decides how much to pay their worker from that budget - as long as it meets New Jersey's minimum wage.
Hourly pay
The member sets and negotiates the worker's hourly wage from within their approved monthly budget. That budget is calculated by taking the number of PCA hours a nurse authorizes each week and multiplying by the state's PCA reimbursement rate, which in 2025 runs roughly $31 to $47 per hour (an average near $35). Important: that reimbursement rate builds the budget and also has to cover employer payroll taxes and workers' comp - it is not the worker's take-home wage. In practice most PPP workers are paid closer to $15 to $20 per hour, and the rate must at least meet New Jersey's minimum wage. Workers are W-2 employees, so the Fiscal Intermediary withholds federal and state taxes from each paycheck.
Hours and scheduling
The number of paid hours is set by the nurse assessment, not chosen by the member. Authorized PCA hours are typically in the range of a few hours a day up to full-time depending on assessed need. The member schedules those hours, can split them across more than one worker (for example, two adult children covering different days), and approves each worker's timesheet before payroll is processed. Electronic Visit Verification (EVV) is used to confirm hours worked.
Overtime rules
Because PPP is capped by a fixed monthly budget, the member manages worker hours to stay within that budget - there is no separate pool of overtime money. As the employer of record, the member is responsible for complying with federal and New Jersey wage-and-hour laws, and the Fiscal Intermediary can advise on how overtime rules apply. Many members schedule two workers specifically so no single worker exceeds 40 hours in a week.
How to apply for the Personal Preference Program in New Jersey
- Confirm the member is enrolled in NJ FamilyCare (Plan A) or apply. Enroll online at the NJ FamilyCare portal or through your County Board of Social Services. Full eligibility determination can take up to about three months, so start early.
- Ask your Medicaid Managed Care Organization (MCO) for a Personal Care Assistant (PCA) assessment.
- Get a physician's prescription for PCA services if your MCO requires one
- A registered nurse visits your home to assess needs and authorize weekly PCA hours
- If you already receive agency PCA services, tell your MCO you want to switch to PPP
- Enroll in PPP through your MCO and get assigned a Fiscal Intermediary. Horizon NJ Health members use Palco; Aetna, Fidelis Care, UnitedHealthcare, and Wellpoint members use Public Partnerships LLC (PPL).
- Meet with your Support Counselor to build your Cash Management Plan (spending plan). The counselor reviews program rules, helps you plan how to use the monthly budget, and sets up a back-up plan for days your worker is unavailable.
- Have your worker(s) complete Fiscal Intermediary enrollment before they start.
- Federal I-9 employment verification and W-4 tax forms
- Optional background check (recommended but not required)
- EVV setup and timesheet training
- Direct deposit enrollment
- Submit timesheets each pay period and reassess annually. The member approves the worker's hours; the Fiscal Intermediary processes payroll and withholds taxes. A nurse reassessment each year confirms continued eligibility and adjusts the budget if needs change.
New Jersey Personal Preference Program frequently asked questions
Can my spouse be paid through the Personal Preference Program?
Yes. This is one of the biggest advantages of New Jersey's PPP and where it differs from many other states. New Jersey's official Personal Preference Program FAQ states directly that you may hire your husband, wife, or legal guardian to be your worker. That is different from New York's CDPAP and Pennsylvania's programs, which specifically exclude spouses. In PPP, a wife who is approved for NJ FamilyCare Plan A and PCA services can hire her husband as her paid worker, and he is paid from her Medicaid budget. The one catch is a role rule: the same person cannot be both the paid worker and the member's authorized representative. So if a spouse is going to be paid as the worker, someone else (or the member themselves, if able) must serve as the authorized representative who signs off on timesheets and decisions.
How much does the Personal Preference Program pay in 2026?
PPP is budget-based, so there is a difference between the reimbursement rate and the worker's actual wage. The Medicaid reimbursement rate that builds the member's monthly budget runs roughly $31 to $47 per hour in 2025 (averaging near $35), but that figure also has to cover employer payroll taxes and workers' comp, so it is not the worker's take-home pay. The member sets and negotiates the worker's actual hourly wage from within their budget, and in practice most PPP workers earn closer to $15 to $20 per hour. The wage must at least meet New Jersey's minimum wage. Workers are W-2 employees, so the Fiscal Intermediary withholds federal and state income tax, Social Security, and Medicare from each paycheck. Because the budget is fixed, paying a higher hourly rate simply means the budget covers fewer total hours.
How long does it take to get approved for PPP?
Plan on a few months from start to finish. If the member is not yet on NJ FamilyCare, the Medicaid application alone can take up to about three months to be fully determined. Once Medicaid is in place, the next step is a home PCA assessment by a registered nurse from your Managed Care Organization, which authorizes your weekly hours - scheduling that visit can take a few weeks. After approval, your Fiscal Intermediary (Palco or PPL) enrolls your worker and a Support Counselor builds your Cash Management Plan before payroll can begin, typically another two to four weeks. You can speed things up by gathering documents in advance: proof of New Jersey residency, identification, Social Security card, and proof of income and assets. Starting the Medicaid application and the PCA assessment as early as possible is the best way to shorten the overall timeline.
What training or certification does a PPP worker need?
None. A major advantage of PPP is that the worker does not need to be a Certified Nursing Assistant (CNA), Home Health Aide (HHA), or any other licensed professional. The member trains their worker on the specific tasks they need help with, since the member knows their own routine best. There are some basic onboarding steps handled through the Fiscal Intermediary - completing federal I-9 employment verification and W-4 tax forms, setting up Electronic Visit Verification (EVV) to record hours, and signing up for direct deposit. A background check on the worker is recommended but not required, and the member can request one. There is no clinical exam or skills test. This makes PPP especially welcoming for family members who have already been caregiving informally and simply want to be paid for that work.
Who administers PPP and what does the Fiscal Intermediary do?
PPP is run by the New Jersey Department of Human Services, Division of Medical Assistance and Health Services (DMAHS), through your Medicaid Managed Care Organization. Two Fiscal Intermediaries handle the money side: Palco serves Horizon NJ Health members (1-877-710-0457), and Public Partnerships LLC, or PPL, serves Aetna, Fidelis Care, UnitedHealthcare, and Wellpoint members (1-844-880-8702). The Fiscal Intermediary processes your worker's payroll from your budget, withholds and files employment taxes, provides workers' compensation coverage, and manages timesheets and EVV. It does not choose your worker, set the schedule, or supervise care - those decisions stay with the member. Separately, a Support Counselor from your health plan helps you build your Cash Management Plan and conducts quarterly home visits to review your budget, care plan, and back-up plan.
Can I hire more than one worker, or split hours among family members?
Yes. The member can hire more than one worker and split their authorized hours however works best - for example, two adult children each covering part of the week, or a spouse handling weekdays and a sibling covering weekends. Each worker enrolls separately with the Fiscal Intermediary and submits their own timesheets, and the member approves each one before payroll runs. Splitting hours across two workers is also a common way to keep any single worker under 40 hours in a week, since the member is the employer of record and is responsible for following federal and New Jersey wage-and-hour rules. All of the workers together are paid from the same monthly budget, so the member plans hours and pay rates to make the budget last through the month. Your Support Counselor can help you map out a schedule that fits your budget.
How do I apply for the Personal Preference Program?
Start with your Medicaid Managed Care Organization (MCO). If the member is already on NJ FamilyCare and receiving PCA services, call the MCO and say you want to switch to the Personal Preference Program. If not yet enrolled, first apply for NJ FamilyCare (Plan A) online or through your County Board of Social Services, then request a PCA assessment. A registered nurse visits the home to authorize weekly hours, the MCO enrolls you in PPP and assigns a Fiscal Intermediary (Palco or PPL), and a Support Counselor helps build your Cash Management Plan. For questions along the way, the state PPP Helpline is 609-631-2481, Monday through Friday, 8:30 a.m. to 4:30 p.m., or email MAHS.PPP@dhs.nj.gov. Horizon NJ Health members can also call the Horizon PPP hotline at 1-855-465-4777.
Does joining PPP change the member's other Medicaid benefits or the worker's benefits?
Joining PPP does not change the member's other NJ FamilyCare benefits - doctor visits, hospital care, prescriptions, and other services continue as before. PPP simply replaces agency-delivered personal care with self-directed personal care using the same Medicaid dollars, and the member pays nothing to participate. There is one thing families should keep in mind on the worker's side: the wages a family member earns as a PPP worker count as personal income. If that worker is receiving or applying for other government benefits (such as SSI, SNAP, or subsidized housing), the new income could affect their own eligibility for those programs. It is worth checking how the paycheck interacts with any benefits the worker relies on before they start. The Fiscal Intermediary and your Support Counselor can point you to the right resources for those questions.
See also: New Jersey caregiver guide
For all the ways to get paid to care for a family member in New Jersey — including Personal Preference Program, VA programs, long-term care insurance, and more — read the full New Jersey guide.